Privacy Policy — Minty Smiles
Effective Date: [Month Day, Year]
Last Updated: [Month Day, Year]
Minty Smiles (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website (the “Site”), request an appointment, contact us, or communicate with us (including by phone, email, and text message).
1) Information We Collect
We may collect:
A. Information you provide
Name, email address, phone number, mailing address
Appointment requests and scheduling details
Insurance details (if submitted)
Messages you send through forms, chat, email, or text
Payment-related information (if you pay online—typically processed by secure third-party payment providers)
B. Information collected automatically
IP address, device type, browser type, operating system
Pages visited, links clicked, time spent on pages, referral source
Cookies and similar technologies (see “Cookies” below)
C. Health information (HIPAA)
If you become a patient, certain information may be considered Protected Health Information (PHI) under HIPAA. Our practices related to PHI are described in our Notice of Privacy Practices (available upon request and/or at our office). This Website Privacy Policy primarily covers information collected through the Site and general communications.
2) How We Use Your Information
We use information to:
Respond to inquiries and provide support
Schedule, confirm, and manage appointments
Send service-related communications (e.g., reminders, office updates)
Improve our website, services, and user experience
Maintain security and prevent fraud/abuse
Comply with legal obligations
3) Text Messages (SMS) and Communications
If you opt in to receive text messages from us, we may send:
Appointment reminders/confirmations
Follow-up care messages
Billing or administrative notices
Office updates (e.g., closures)
Message frequency varies. Message and data rates may apply. You may opt out at any time (see SMS section below).
4) Cookies and Tracking Technologies
We may use cookies and similar tools for:
Site functionality and performance
Analytics (understanding how visitors use the Site)
Advertising/remarketing (if enabled)
You can control cookies via your browser settings. Disabling cookies may affect site functionality.
5) How We Share Information
We do not sell your personal information. We may share information:
With vendors who help operate our business (hosting, scheduling, analytics, texting providers, payment processors) under appropriate safeguards
To comply with law, court orders, or lawful requests
To protect rights, safety, and prevent fraud
In connection with a business transition (e.g., merger or acquisition), as permitted by law
SMS Privacy: Mobile information will not be shared with third parties for marketing or promotional purposes. We may share limited information with service providers who help deliver messages (e.g., SMS platform) only as necessary to provide the service.
6) Data Security
We use reasonable safeguards to protect personal information. No system can be guaranteed 100% secure.
7) Your Choices and Rights
You may request access to, correction of, or deletion of certain personal information, subject to record retention requirements and applicable law. You can also opt out of certain communications (including texts).
8) Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect information from children under 13 through the Site.
9) Third-Party Links
Our Site may link to third-party websites. We are not responsible for their privacy practices.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
11) Contact Us
Minty Smiles
Address: 403 W Wheatland Rd, Duncanville, TX 75116, United States
Phone: (469) 759-6964
Office Hours: Mon–Fri 9:00 AM–5:00 PM; Sat 10:00 AM–12:00 PM; Sun Closed
Providers: Dr. Mir Q Naseri, Dr. Fatima Siraj
